Use of Personal Information
If you e-mail us for information, we may ask you to voluntarily provide us with personal information including your name, e-mail address, telephone number, and mailing address so that we may contact you to respond to your comments, questions, submissions, postings or requests for information. We or our agents or fulfilment service providers, on our behalf, may contact you if you elect to participate in our online sweepstakes, contests, or promotions as described below, or to alert you to new promotions, products and Website updates. If you submit a custom board request form on the website, we or our agents or fulfilment service providers, on our behalf, may contact you to discuss your requirements.
We may perform analyses of user behaviour to allow us to measure consumer interest in the various areas of our Website for product and Website development purposes. Any information we collect is used for our own internal purposes to improve the content of this Website, to enhance users’ experience when visiting our Website, and to customize the content and/or layout of our pages. All analyses of user behavior described herein will be recorded on a group basis, and such analyses may be shared with our Website development consultants, or employment contractors.
If you participate in our on-line sweepstakes or contest offers or other online promotions, or submit writings, videos, or photographs, we may collect your name, address, zip code, phone number, age, and e-mail address for the purpose of entering you in our sweepstakes or contest and contacting you if you are eligible to receive a prize and otherwise as specified in the sweepstakes or contest official rules or other entry or submission guidelines. If you participate in our on-line sweepstakes or contest offers or other online promotions, we may send you information about promotions, products and Website updates. Your personal information will be kept in a secure database and will be used to alert you via e-mail or regular mail to new promotions, products and Website updates. If you choose to no longer receive information from us, you may opt-out from future emails by clicking on the link included in each email sent to you from Tidal FZ LLE Indicate your preference to “unsubscribe” and we will remove you from our list. If you participate in our promotions, sweepstakes, walls, and/or blog(s), we may ask for your name and e-mail address when you submit a posting. Users will be identified by name and, as such, we suggest designating only your first name. Your e-mail address will not be published but will be used to possibly contact you in relation to your comment(s).
Social Media Applications
You may have the opportunity to utilize our applications on third party social media websites and services like Facebook. Consequently, you may share your personal information with that third party social media service provider and they may share data with us. In the event that you choose to provide your information to a third party social media service provider, your information will be governed by the policies of those service providers. We don’t exercise control over third party social media service providers. Those service providers may place their own cookies or other files on your computer, solicit personal information from you and follow different rules regarding the use of the information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. If you utilize a Tidal FZ LLE application on a social media website such as on Facebook, we will have access to your Facebook profile, basic account information and other information that you grant us access to when you connect with our application. This information may include your name, date of birth, telephone number, e-mail address, profile picture, gender, networks, user ID, list of friends, photos uploaded by you and your photo albums and any other public information. This information will not be shared with us unless you accept our social media application. We will use this information only as necessary to operate our application. If you contact us with questions regarding the application, we may use your name and email address in order to respond to your question. We will not store your information and if you remove the Tidal FZ LLE application from your Facebook privacy settings we will no longer have access to your information.
Links to or From Other Websites
The Websites and other social media applications may contain links to other web sites. Tidal FZ LLE has no control over and assumes no responsibility or liability for the privacy practices of these websites. You should review the privacy policies of each website you visit.
Disclosure to Third Parties
Except as specified herein, we do not share personal information about you with any third party without your permission. We may share personal information with our service providers, suppliers or other third parties to the extent necessary or appropriate for them to perform their services for us (for example, a sweepstakes prize fulfillment or delivery service). We may, from time to time, share personal information about you with third parties (such as advertising partners) to enable them to contact you about products or services that they offer. When we share your personal information with third parties, they may use the information to send you information on their products or services, but Tidal FZ LLE does not allow them to sell or transfer your personal information to others.
Collection and Use of Personal Information from Visitors 12 Years of Age or Younger
The Websites and applications are intended for use by individuals who are 13 years of age or older. If you are under the age of 13, please do not submit personal information to our Websites. Tidal FZ LLE does not knowingly solicit, accept, use, disclose or retain personal information about individuals who are 12 years of age or younger.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase your credit card information will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and 3D Secure Payment technology. Your purchase transaction data is used by the 3D Secure Payment technology only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).